THE CATS MEOW LUXURY CAT HOTEL
The perfect place for your companion to spend their holiday whilst you take yours.
Booking Policy
We appreciate that every cat owner needs to be confident that their pets will be well cared for in their absence and fully encourage prospective clients to visit our premises before making a booking. This provides an opportunity for the client to inspect the accommodation and familiarise themselves with our terms and conditions. It also gives us a chance to discuss any individual needs that may be requested.
All cattery bookings are subject to availability.
Tariff from 1st july 2025
- 1 cat – £ 15.00 per day
- 2 cats – £25.00 per day (sharing) (£12.50 per cat per day)
- 3 cats – £36.00 per day (sharing) (£12.00 per cat per day)
- 4 cats – £44.00 day (sharing) (£11.00 per cat per day).
Charges are calculated daily, starting with the day of arrival and include the day of departure if collected after 11am. . Fees normally include food from our stock menu ( non-prescription diets ), heating.
You also have our assurance that your cat will receive plenty of care, love, and attention throughout their stay.
Surcharges
There is a surcharge of £5 per Pen/Room for the following days only: Christmas Day ( 25th Dec ), Boxing day (26th Dec), New Years Day (1st Jan) and 2nd Jan.
Minimum Stay Periods
Our minimum stay / charge throughout the year is 3 days.
Payment methods
For bookings made – or bookings to be confirmed – less than seven days prior to arrival, payment in full will be required. Please note this payment will be non refundable on cancellation.
We accept:
- Cash
- Most Debit and credit card payments ( not Amex )
- Direct Bank Transfer ( internet banking )
Please note: We do not accept cheques for payment.
Deposit
In order to confirm a booking, a deposit of 25% is required within 7 days of making a booking. If this is not received, the booking may be cancelled. The deposit is Non-Refundable and Non-Transferable.
Final Balance
Payable on drop off or collection by either cash or card.
Cancellation Policy
Cancellations made on or within 14 days prior to arrival will be charged 50% of the total outstanding amount.
Cancellations made on or within 7 days prior to arrival will be charged 100% of the total outstanding amount.
If you make a change to a booking on or within 14 days prior to arrival and the number of days is less than originally booked or the cash amount is less than originally booked, we reserve the right to charge the full outstanding amount.
In the event of a cat being removed before the end of the period booked, we reserve the right to charge for the full period booked.
Opening Hours
- Monday 10:00-16.00
- Tuesday 10:00-16.00
- Wednesday 10:00-16.00
- Thursday 10:00-16.00
- Friday 10:00-16.00
- Saturday 10:00-16.00
- Sunday 10:00-16.00
Public Holidays
Please note that on the following public holidays we are closed for the receiving and uplifting of pets:
- January – 1st
- December – 24th, 25th, 26th
Arrival & Departure Times
At time of booking, we will request that you provide us with arrival and departure times. We would appreciate it if you could inform us in advance if these arrangements need to be changed. Please ensure that your cat is delivered and collected in a carrier that is secure and fit for purpose.
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Delivering and collecting your cat may be a problem for you if you do not have transport or if you have a busy schedule. We can collect and deliver your cat using our secure pet transport service, which could save you valuable time. The comfort and safety of your pet is our priority at all times.
The weekday Collection / Delivery times are normally available 12 hours a day Please discuss your requirements at your earliest opportunity.
Minimum charge is £10.00 for up to a 5 mile round trip. A further 1.50 is charged for every additional mile after this minimum charge.
Should you have any collection or delivery time preferences, please let us know at time of booking.
If you require Collection or Delivery out of the Skelmersdale WN8 post code areas, please ask for price for this.
Collections from or deliveries to Manchester/Liverpool Airport are charged at a flat rate of £80.00
Visitors
We respectfully request that all visitors to The cats meow luxury cat hotel refrain from stroking or petting any of the resident animals. This request is in place to protect our residents from potential external infection and to protect our visitors from injury.
Vaccination Requirements
All cats accepted into the cats meow luxury cat hotel must show a valid up to date vaccination certificate against Feline Influenza and Feline Enteritis at each visit. We also recommend that cats are vaccinated against Feline Leukaemia Virus. Primary vaccination must not have been administered any less than 14 days prior to boarding in order to protect our other residents from possible infection. There will be no exceptions to this rule. Please note that only vaccinated kittens can be accepted. Please ensure that an up to date vaccination card is produced when dropping off your pet, failure to comply could result in admission to the cattery being refused.
Fleas & Worms
Fleas
We request that all cats that come to The Cats Meow Luxury Cat Hotel are treated against flea infestation BEFORE arrival for their stay. Fleas spread rapidly among a cat population and can be easily detected by combing the cat and by small black deposits on their bedding. All cats will be inspected on arrival. The management reserve the right to apply flea treatment to any resident cat found to have flea infestation on arrival or if the flea treatments are not up to date. The cost of treatment will be charged to the owner. Please note that flea collars are not considered adequate protection. Flea Treatment (charge £5 per dose)
There’s some more advice available
Worms
We request that all cats that come to The cats meow luxury cat hotel are treated against worm infestation BEFORE arrival for their stay. The management reserve the right to apply worm treatment to any resident cat found to have worm infestation during their stay or if the worming treatments are not up to date. The cost of treatment will be charged to the owner. Worming Treatment ( £4 charge per dose)
Male Cats
Any male cat over the age of nine months, who is not neutered, cannot be accepted for boarding, as they could present an infection hazard to other resident cats.
Food
Meals are served twice per day. Food will be left available for cats at all times unless the owner requests otherwise. Please discuss any particular requirements at the time of booking. We provide a wide variety of dry and wet food but cannot hold supplies of every brand/ type. Please check with us before boarding that we have the foods preferred by your cat. We regret that we are unable to provide any special prescription diets, and these will have to be provided by the owner. We prefer all cats to remain on their usual diet during their stay to reduce stress or digestive upset. Fresh water is available to all cats at all times.
Medication
We are happy to administer any medication, including injections, which have been prescribed by a vet, provided full and clear instructions are left by the owner.
Illness/Vet
No cat suffering from, or suspected to be suffering from, an infectious or contagious disease will be accepted. All cats will be inspected on arrival, but we reserve the right to refuse admission to any cat showing any signs of ill health pending advice from our veterinary surgeon. This is essential in order to protect and safeguard the health of other resident cats. Veterinary services will be arranged should this be necessary during your cat’s stay. If any client prefers their cat to be seen by their usual vet, please discuss this with us prior to arrival. There will be an extra charge for transportation to the vet of £10 per visit. Plus the transportation fees noted above under “Collection & Delivery Service”.
Disclaimer
Whilst every care and precaution is taken to safeguard the health and wellbeing of all cats, they are boarded entirely at the owner’s own risk. If any animal is not collected within 14 days of the stated departure date and no communication received either from the owner or their agent, we reserve the right to re-home the animal.
Daily grooming and play sessions by our dedicated staff
Meals served just the way they like it!
Minimum twice daily cat room service
Constant checks to ensure every cat is happy and relaxed